Shipping policy

Top Drawer Secrets want to provide a fast and discreet delivery service to our customers.

Orders are shipped within 24 hours from our Perth site (excluding weekends and holidays).

Orders placed Monday to Friday prior to 2.30pm AWST, will be dispatched same day.

Australia Post is our primary delivery carrier. All orders are fully trackable, an email containing your tracking details will be issued on the day of dispatch.

Extended COVID-19 restrictions are impacting some delivery operations.  Delivery services are also being affected by increased online shopping activity due to lockdowns resulting in longer than usual delivery time frames.

We kindly request our customers allow for potential delays of up to 5 business days for deliveries(in addition to the standard time frames outlined below). 

WA: 1-2 business days
SA: 2-5 business days
QLD, VIC, NSW, NT, TAS: 2-7 business days

Standard: 2-7 business days - AU$10.00 per order (FREE shipping for orders over AU$80)

Some deliveries may take slightly longer than stated, especially those outside metropolitan areas.

Express: 1-3 business days - AU$12.99 per order

Some deliveries may take slightly longer than stated, especially those outside metropolitan areas.

This service does not require your signature when the parcel is delivered.

If you choose this option, your order may be left unattended at the delivery address.

However, if the area is deemed unsafe for delivery, the postal service worker or driver, may choose to leave a 'missed delivery' card so that you can collect your parcel from the nearest post office.

By choosing the express shipping option, we cannot be held liable if your parcel is lost or stolen from the delivery address. However, we will assist in rectifying any delivery issues with the postal service.